exchanges & returns

You have fifteen days from delivery date to return your purchase for a refund.

The items must be returned to us unused, in their original condition with all tags still attached. Returns that do not meet our policy requirements will be sent back to you.

We do not operate a standard exchange service. If you want to order an item in a different size, a different design or another color, just place a new order online.

Refunds will be credited to the original method of payment. Please note that if you were subject to customs fees, we would be unable to refund this fee with your order refund. If you are not eligible for a free return, shipping costs will be deducted from your refunded amount (click here to find out if you are eligible for a free return)

To request a return, send us an email at bonjour@caurparis.com with your order number. We will walk you through the process and send you the return label.

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